USER WORK FLOW

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Why EyeProtec - SafeWalk?

Anytime, anywhere

Our Call Center will help you at any time of the day or night.

Profile & Location detection

When you launch an alert, we know who you are due to your profile, but most important, with the automatic location detection, we will know exactly where you are in real time.

No talking required

Just release the button and the alert will be sent.

Automatic synchronisation with our Security Call Center

As soon as you launch the alert, our security officers will know that you need immediate help.

TESTIMONIALS

We love hearing from our happy (and safe!) customers.

I love this app, especially the incoming alerts. I’m always informed about events nearby. I didn’t read anything about security before but since I have EyeProtec App, I read the daily articles and stay informed about safety.

Nathalie from France

Having some health problems, I feel better since I know that in pushing 1 button, someone will send an ambulance to my location and trained rescuers will also come and take care of me.

Roger from France

As a mother of 3 kids, I have been waiting for such amazing app to notify the maximum number of person if one of my kids goes missing. So many things can happen to my kids when they are on their own. I also use the SafeWalk service everyday when I walk home. I feel much better knowing that someone is with me should I feel unsafe.

Caroline from France

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Eye Protec Pte. Ltd. Terms
Version 2016—Effective 1st October 2016

TERMS OF SERVICE

  1. General information
    1. Please review these Terms carefully before using this App.
    2. By downloading, installing or using the App or by registering with or subscribing to us, you acknowledge and agree to be bound by the Terms herein and our Privacy Policy.
    3. We reserve the right to make changes to these Terms at any time without prior notice to you as published from time to time at www.eyeprotec.com. By using the App on or after the date on which the Terms have been revised, your use would be deemed as acceptance of the revised Terms.
  2. Definitions
    1. In these Terms, unless the context otherwise requires the following words or expressions shall have the following meanings:-
      • a) “Content” means the materials located on this App, including the text, information, graphics, audio, video, as well as any software programs available on or through the App.
      • b) “Privacy Policy” means the privacy policy found on www.eyeprotec.com which provides details of how we collect, use and store personal information.
      • c) “Services” means the collective functionality and features as provided by us through our App, the scope of which is covered under our four main features as follows: (i) Terrorism and Natural Disaster Alert; (ii) SafeWalk Alert; (iii) Medical Alert; and (iv) Missing Person Alert (and each a “Service”).
      • d) “App” means the mobile application supplied to you and any associated software as owned and operated by EyeProtec, and shall include all modifications, enhancements or updates thereto.
      • e) “Subscription Fees” means the fees payable by the Users who have subscribed to EyeProtec for the use of the App and our Services in regards to the following 3 features: (i) SafeWalk Alert; (ii) Medical Alert; and (iii) Missing Person Alert.
      • f) “Terms” means the terms and conditions herein, as well as our Privacy Policy.
      • g) “User”, “Users” or “you” means the users who are registered with or have subscribed to EyeProtec for the use of our Services.
      • h) “User Content” means the content a User posts, uploads or publishes on or through the App.
      • i) “EyeProtec”, “we”, “our” or “us” refers to Eye Protec Pte Ltd.
  3. Registration
    1. You will need to register an account with us before using our Services.
    2. To register, you must be 13 years old and above and must complete the registration process. If you are between the ages of 13 and 17 years old, you and your parent or guardian represent and warrant that both of you have understood and agreed to these Terms. You confirm that all information provided by you is true, accurate, correct and up to date.
    3. You are responsible for the confidentiality of your username and password and shall take ownership of all activity and transactions under your account. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and mobile device secure by signing out after using the Services.
  4. Provision of Account or Services
    1. We shall have the right to restrict, suspend or terminate your account or access to the App, or to restrict, suspend or cease to provide any Services to you at any time at our sole discretion for any reason or no reason. Where such restriction or suspension of Services is due to planned downtimes for maintenance of the App and the Content, this will be communicated in advance on or through the App. You agree that EyeProtec shall not be liable to you or any third party for any losses or damages that may result from such suspension, restriction or termination.
    2. We may, at our sole discretion, develop and provide updates to the App and the Services including upgrades, bug fixes, patches and other error corrections and/or new features (collectively, the “Updates”). Updates may also modify or delete in their entirety certain features and functionality. You acknowledge and agree that we have no obligation to provide any Updates or to continue to provide or enable any particular feature or functionality. You should promptly download and install all Updates, failing which you may not obtain the full features and functionality of the App and the Services. By downloading and installing the Updates, whether such installation was automatic or not, you agree that the Updates are deemed part of the App and are subject to the Terms herein.
    3. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the App and the Services and any Updates thereto. EyeProtec does not guarantee that the Services or any part thereof will function on any particular hardware or device.
  5. Location-Based Services and Network Connectivity
    1. THE APP AND THE SERVICES ARE LOCATION-BASED SERVICES, WHICH REQUIRE NETWORK CONNECTIVITY AND ACCESS TO THE LOCATION OF YOUR MOBILE DEVICE. YOU ARE RESPONSIBLE FOR OBTAINING THE DATA NETWORK ACCESS AND FOR ENABLING YOUR MOBILE DEVICE’S LOCATION INFORMATION NECESSARY FOR US TO PROVIDE THE SERVICES TO YOU.
    2. The App may also rely on push notifications to notify you of an emergency. You are responsible for enabling push notifications to be able to receive these notifications.
    3. Your mobile network’s data rates may apply if you access or use the App of the Services from a wireless enabled device and you shall be responsible for such rates and fees. The App and the Services may be subject to limitations, delays and other problems inherent in the use of the internet and electronic communications, including but not limited to the device used by you or the third party provider being faulty, not connected, out of range, switched off or not functioning. You agree that we are not responsible or liable for any delays, failures, damages or losses resulting from such issues.
  6. Use of App and Services
    1. By using the App or the Services, you agree to abide by all the Terms herein as well as our Privacy Policy at www.eyeprotec.com.
    2. General Conduct Rules - You agree that you will not:
      • a) defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy) of others;
      • b) impersonate any person, or misrepresent your identity or affiliation with any person;
      • c) create a false identity for the purpose of misleading others;
      • d) post any information that is abusive, threatening, obscene, defamatory, libellous, or racially, sexually, religiously, or otherwise objectionable and offensive;
      • e) publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, tortuous, obscene, indecent or unlawful topic, name, material or information;
      • f) use any material or information, including images or photographs, which are made available through the App in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party;
      • g) upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's mobile device or property of another;
      • h) use the App or the Services for any unlawful purpose, or for the promotion of illegal activities;
      • i) use the App or the Services in violation of these Terms, or in violation of any local, state, or deferral laws, rules or regulations which you may be subject to;
      • j) use another User’s account without consent or permission;
      • k) interfere or attempt to interfere with the proper functioning of the App or the Services;
      • l) provide false or inaccurate information when registering for an account on the App or when using the Services; or
      • n) knowingly disseminate information that you know, or reasonably ought to know, to be confidential in nature, in violation of any duty of confidentiality which you are subject to.
    3. App Usage Rules - You agree that you will not:
      • a) make improper use of the Services or submit false alerts;
      • b) make improper use of our support services or submit false reports of abuse or misconduct;
      • c) disparage, tarnish or otherwise harm EyeProtec, including the App and the Services;
      • d) reverse engineer, decompile, reverse assemble, modify or attempt to discover any software (source code or object code) or other products or processes accessible through the App or the Services;
      • e) interfere or circumvent any security feature of the App or the Services or any feature which restricts or enforces limitations on use of or access to the App or the Services or any user content;
      • f) probe, scan or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;
      • g) sell access to the Services or any part thereof other than through a mechanism approved by EyeProtec; or
      • h) bypass any measure we take to restrict access to the App or the Services; or use any technology or device to scrape, spider, or crawl the Services to harvest data, or publish or link to malicious content intended to damage or disrupt another user’s browser or computer.
    4. Rules Relating to User Content - We reserve the right to remove any information, data or User Content from the App or the Services at our sole and absolute discretion. By transmitting and submitting any User Content, you further agree that:
      • a) you understand and agreed that by posting, uploading or submitting User Content on the App, we have the right to display or share such User Content on our platforms or with any other Users and third parties as we may deem appropriate for the provision of the Services;
      • b) you will not post any User Content or other information that is malicious, false, inaccurate or misleading;
      • c) you will not submit User Content that is copyrighted or subject to third party proprietary rights, including but not limited to privacy, unless you are the owner of such rights or have the appropriate permission from their rightful owner to specifically submit such content and grant us a license to display such content;
      • d) you understand that User Content posted by you may be republished and if you do not have the right to submit User Content for such use, you may be subject to liability for which EyeProtec will not be responsible;
      • e) you will not post information in breach of any legal duty owed to a third party, such as a duty of confidentiality;
      • f) you understand and agree that EyeProtec does not research, verify, endorse, represent, warrant or guarantee the truthfulness, completeness, accuracy, reliability, or veracity of any content on the App, including User Content, and that EyeProtec has no liability with respect to any User Content;
      • g) you understand and agree that you shall be fully liable for any improper usage of the Services or false alerts, including those for which we have notified, contacted or engaged any other Users or third parties such as the local authorities;
      • h) you will not upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless you have ownership or control the rights thereto or have received all necessary consent to do the same; and
      • i) you understand and agree that any liability, loss or damage that occurs as a result of the use of any User Content that you make available or access through your use of the Service is your sole responsibility. EyeProtec shall not be responsible for any misuse of your User Content. You also agree and understand that EyeProtec cannot pre-screen and monitor all User Content.
  7. Communications
    • All communications between you and EyeProtec may be retained by us for our internal records. Save as where necessary to provide the Services to you, or where provided for in these Terms and our Privacy Policy, we will not reveal such communications to any person, firm or company and shall not use or attempt to use any such communications in any manner without your permission, unless we believe in good faith that the disclosure is necessary to comply with a legal process; protect the rights, property or safety of yourself, EyeProtec or another party; enforce this agreement; or respond to any complaints.
  8. Electronic Delivery
    1. Where appropriate, we use available technology to protect the security of communications made through the App. However, as no data transmission over the Internet can be guaranteed to be completely secure, we cannot guarantee the security of any information you transmit to us, and you transmit such information at your own risk. We do not accept liability for the security, authenticity, integrity or confidentiality of any transaction and other communications made through the App.
    2. Internet communications may be susceptible to interference or interception by third parties. Despite our best efforts, we make no warranties that the App is free of viruses or other unauthorised software. You should take appropriate steps to keep your information, software and equipment secure. This includes clearing your Internet browser cookies and cache before and after using the Service on the App.
  9. Acknowledgement
    1. You acknowledge and agree that:
      • a) you are solely responsible for (and that we have no responsibility to you or to any third party, including any Users or local authorities, for) any data and User Content that you transmit, update or upload while using the App and for the consequences of your actions (including any fees, charges, losses or damages which we may suffer) by doing so;
      • b) your use of the App and reliance on the Content are entirely at your own risk, and therefore we specifically disclaim any liability arising from or in connection with your use of the App or the Content;
      • c) you are required to use your own judgment, caution and common sense when using the App and in evaluating the Content on the App and any information provided by us or any third party, including but not limited to any content or material posted on our platform and other communication and messaging tools which are made available on the App;
      • d) we reserve the right to review materials posted, to edit, refuse to post, to remove any Content, terminate your access to the App and the Services at our sole discretion at any time, without notice, for any reason whatsoever;
      • e) the App may become temporarily unavailable for a number of reasons, including but not limited to, capacity constraints, transmission limitations, equipment modifications, upgrades, relocations, and repairs. Notwithstanding this, we will use reasonable commercial efforts to minimize such non-availability of the App.
    2. You further acknowledge and agree that:
      • a) we do not endorse or recommend any Users or third parties contacted on your behalf for the provision of the Services;
      • b) we make no representation or warranty as to the timeliness, accuracy or quality of the third party services, including but not limited to the availability and response times of the Users and any local authorities;
      • c) we are not associated or affiliated with any Users, authorities or emergency response service providers;
      • e) upon receipt of an alert from you but before contacting the local authorities or other Users, where applicable for each Service, our personnel may contact or attempt to contact you with such frequency as they deem appropriate in order to verify the need to respond to or report the receipt of the alert to the proper local authorities;
      • f) upon receipt of an abort code from you, our personnel may contact or attempt to contact you at such frequency as they deem appropriate in order to verify the need to respond to or report the receipt of the initial alert to the proper local authorities; or to verify the abort code;
      • g) where you have represented and warranted that you are able to provide first aid services, you are fully responsible for the provision of any such services you may provide to another User.
  10. No Warranty
    1. The App, the Services and the Content are provided on an “as is”, “as available” basis. We do not warrant the correctness, accuracy, adequacy, completeness, timeliness or validity of the App, the Services and/or the Content, and expressly disclaim liability for errors or omissions in the Content. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality and/or fitness for a particular purpose, is given in conjunction with the App, the Services and/or the Content. You assume full responsibility and risk for your use of the App and the Services.
    2. We do not make any representation or warranty, express or implied, with respect to any third party information or services and/or the User Content provided to EyeProtec, or its transmission, timeliness, accuracy or completeness, including but not limited to implied warranties or warranties of merchantability or fitness for a particular purpose. EyeProtec will not be liable in any way to you or to any third party (e.g. other Users and/or the local authorities) for any inaccuracy, error or delay in or omission of any third party data or service, or the transmission or delivery of any such third party data or service and any loss or damage arising from (a) any such inaccuracy, error, delay or omission; (b) non-performance; or (c) interruption in any such third party data or service due either any negligent act or omission by EyeProtec or force majeure or any other cause beyond the control of EyeProtec. You further specifically acknowledge that EyeProtec or any of its officers, directors, employees, agents, subsidiaries and affiliates are not liable, and you agree not to hold the aforementioned parties liable, for the conduct of third parties, and that the risk of the App and the Services and of injury, damage or loss from the foregoing rests entirely with you.
    3. We do not warrant that the App and/or any Services will be provided uninterrupted or free from errors or that any identified faults will be corrected; further, no warranty is given that the App and the Services are free from any computer virus or other malicious, destructive or corrupting code/programme. No advice or information, whether oral or written, obtained from EyeProtec or through the App or the Services, will create any warranty not expressly made herein.
  11. Disclaimer of liability
    • We shall in no event be liable for any death, injury, direct, indirect, incidental, special, consequential, exemplary damages or other indirect damages or costs of any kind suffered or incurred by you or any third party arising from or in connection with your use of the App, the Services or the Content.
  12. Representation and Warranty
    1. You hereby represent and warrant that:
      • a) all information provided by you is accurate, complete and up to date, including any compliance with licences, governmental or third party approvals and consents;
      • b) you consent and agree to us collecting, storing, processing and/or transmitting your location information, personal information or User Content as required to third parties for the purpose of providing the Services to you;
      • c) you are not contractually and/or legally restricted from performing or providing any of the services which you offer or actions that you may take;
      • d) you will notify EyeProtec promptly of any unauthorised access or use to the App or the Content;
      • e) you will not reveal or otherwise misuse any information available through the App, including but not limited to the location and personal details of a person in regards to the Medical Alert and the Missing Person Alert.
  13. Indemnity
    1. You shall indemnify and hold us, our officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from all demands, claims, actions, proceedings, judgements, orders, decrees, damages, costs, losses and expenses of any nature whatsoever against us by any third party due to or arising out of or in connection with any failure by you to comply with any of these Terms, our Privacy Policy or otherwise by your use of the App or the Services.
    2. Your obligations under the foregoing indemnity may not be offset against any other claim you may have against EyeProtec, or any our officers, directors, employees, agents, subsidiaries and affiliates.
    3. You remain solely responsible for all User Content that you upload, post, transmit, or otherwise disseminate using, or in connection with, the App or the Services.
    4. You agree that this provision shall survive any termination of your account on the App, or termination of the Services.
  14. Proprietary Rights
    1. The App is owned and operated by EyeProtec. The Content located on the App is protected by copyright, trademark and other forms of proprietary rights. Unless expressly stated, all rights, title, benefit and interest in the Content are owned by, licensed to or controlled by EyeProtec.
    2. You acknowledge and agree that we own, or have the licence to use, the App and the Content, including the source and object codes, pages, documents and online graphics, audio, video and such other content found in the App and any and all intellectual property rights used or embodied in or in connection thereto. The App and the Content shall not be reproduced, republished, transmitted or distributed in any way, without our prior written permission.
    3. You are granted a revocable, non-exclusive, personal, limited licence to access and use our Services in accordance with these Terms and the Privacy Policy. Under this licence, you may NOT do the following:
      • a) modify or copy the Content;
      • b) use the Content for any commercial purpose, or for any public display (commercial or non-commercial);
      • c) attempt to decompile or reverse engineer any software available on or through the App;
      • d) remove any copyright or other proprietary notations from the Content;
      • e) transfer the Content to another person or device; or
      • f) “mirror” the Content on any other server.
    4. EyeProtec reserves the right to revoke such license at any time, with or without cause, with or without notice to you, with immediate effect and will not be liable to you or any third party for any damages, costs, or losses arising from such revocation. In particular, this licence shall automatically terminate if you violate any of the restrictions above, breach any of the terms and conditions, or if your account or access to the App is restricted, suspended, deleted or terminated by EyeProtec. Upon termination of this licence, you must destroy any downloads or copies of the Content in your possession whether in electronic or printed format.
    5. You hereby grant to us a perpetual, worldwide, transferrable and assignable license to publish or disseminate the User Content that you upload on the Site at our sole discretion, including any location information and personal information or any suggestions, feedback or other information that you may provide relating to the App or the Services. You should only provide User Content which you are comfortable sharing with others.
    6. You agree that EyeProtec may, at its sole and absolute discretion and to the extent permitted by law, access, preserve or disclose your account information, usage history and activity in order to:
      • a) comply with any applicable law, regulation, legal process, or government request;
      • b) respond to claims that any Content or User Content violates the rights of third parties,;
      • c) enforce these Terms and investigate potential violations thereof;
      • d) detect, prevent, or otherwise address fraud, security, or technical issues;
      • e) protect the rights, property, or personal safety of Finquest, its users, or the public.
  15. Termination
    1. The term of this agreement commences on the date you download or install the App, and will continue in effect until terminated by you or EyeProtec as set out in these Terms.
    2. You may terminate this Agreement by deleting this App and all copies thereof from your mobile device. EyeProtec may terminate the agreement with immediate effect without any written notice to you if EyeProtec ceases to provide the App at its sole discretion, or if you have breached or violated any of these Terms or the Privacy Policy, or where otherwise provided for in these Terms.
    3. In the event of any termination, you will have no rights to the continued use or access to the App, the Services or your account. EyeProtec will have no obligation to maintain your account or to retain or forward any information in your account, except as required by the applicable law.
  16. Fees Payable
    1. Our Subscription Fees are as set forth on the App, and may be amended without prior notice to you. The subscription term commences on the date of subscription by you, and will be renewed automatically on an annual basis until either party terminates the agreement in accordance with these Terms.
    2. You agree to pay EyeProtec the Subscription Fees and any other applicable fees stated on the App or otherwise specified in these Terms. All fees paid are non-refundable. Unless otherwise stated, the Subscription Fees for the subscription are payable in advance on the commencement of the next subscription term.
    3. You agree to fully indemnify EyeProtec in the event EyeProtec incurs any costs and expenses in accordance with the provision of the Services to you by third parties, including but not limited to any fees or penalties incurred by contacting any emergencies or medical services or the local authorities, or for the provision of ambulances and local authorities for the same. EyeProtec shall notify you of any amounts incurred pursuant to this Clause, which shall be payable by you within seven (7) days. This is applicable to all Users, even those using the Terrorism and Disaster Alert feature, which does not require any Subscription Fees.
    4. You will provide EyeProtec with valid and updated credit card information or another form of payment acceptable to EyeProtec. If you provide credit card information, you represent and warrant that you are authorized to use the credit card and you authorize EyeProtec to charge the card for all payments stated herein. By submitting payment information, you authorise EyeProtec to provide that information to third parties for the purposes of facilitating payment. You agree to verify any information requested by EyeProtec for purposes of acknowledging or completing any payment.
    5. Any amounts payable which are not received by EyeProtec by the applicable due date may be subject to late payment interest at 1.5% per month, or the maximum interest permitted by applicable law, whichever is less. Any costs and expenses incurred by EyeProtec in recovering any outstanding amounts from you shall be payable on an indemnity basis.
    6. Any amounts payable which are not received by EyeProtec within thirty (30) days after the applicable due date will be deemed a material default under these Terms, and EyeProtec will be entitled to suspend, delete or terminate your account or the provision of Services to you, at its sole discretion.
    7. EyeProtec may increase any fees specified on the App, or in an invoice, provided that the increase will not take effect until the expiration of the current subscription term.
    8. All Services subscribed for cannot be cancelled, regardless of whether your account is terminated by EyeProtec for any reason, whether due to breach of any of the Terms or the Privacy Policy, or whether for convenience in accordance with Clause 15.
  17. Taxes
    1. The Subscription Fees do not include any taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction.
    2. You shall pay all applicable goods and services tax, duties or levies whatsoever at the rate which may from time to time be imposed or charged at any time by any government statutory or tax authority on or calculated by reference to the amount of any sums payable by you hereunder or to reimburse us for the payment of such taxes, duties or levies immediately on receipt of written notice from us.
    3. If we shall at any time be compelled by any applicable law to withhold or deduct any tax on your behalf from any amount payable to you hereunder, we shall, when making payment to you, make payment of such tax at the applicable rate to the appropriate tax authority and shall promptly furnish to you written receipts from the appropriate tax authority certifying that such payments have been made.
  18. General
    1. Nothing contained in these Terms shall be so construed as to create any agency, partnership or joint venture of any kind between the parties hereto.
    2. No failure by us to exercise and no delay by us in exercising any right, power or remedy under these Terms will operate as a waiver. Nor will any single or partial exercise by us of any right, power or remedy preclude any other or further exercise of that or any other right, power or remedy by us. No waiver shall be valid unless in writing signed by us. The rights and remedies herein are in addition to any rights or remedies provided by law.
    3. All rights and obligations hereunder are personal to the parties and each party shall not assign any such rights and obligations to any third party without our prior written consent.
    4. Any one or more clauses, stipulations or provisions of these Terms, or any part thereof, which is declared or adjudged to be illegal, invalid, prohibited or unenforceable under any applicable law in any jurisdiction shall be ineffective to the extent of such illegality, invalidity, prohibition or unenforceability without invalidating, vitiating or rendering unenforceable the remaining clauses, stipulations or provisions of these Terms, and any such illegality, invalidity, prohibition or unenforceability in any jurisdiction shall not invalidate, vitiate or render unenforceable any such clauses, stipulations or provisions in any other jurisdiction.
    5. The App and the Services are only intended for jurisdictions where its use is legal by the person accessing or otherwise using the App or the Services. You must not access the App or use the Services if by reason of your nationality, residence (temporary or permanent) or for any other reason the use of the App or the Services is prohibited or contrary to any law, rule or regulation.
  19. Dispute Resolution
    1. If you have any disputes or differences arising out of or in connection with these Terms or the Privacy Policy, including any question regarding their existence, validity or termination, you agree to notify EyeProtec of the same in writing by way of email at admin@eyeprotec.com.
    2. Any dispute arising out of or in connection with these Terms including any questions regarding its existence, validity or termination shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force which rules are deemed to be incorporated by reference into this provision. The Tribunal shall consist of one arbitrator (“Arbitrator”) to be appointed by the Chairman of the Singapore International Arbitration Centre. The language of the arbitration shall be English.
    3. The decision in writing of the Arbitrator shall be final and conclusive upon both parties. The costs and expenses of arbitration, including the compensation and expenses of the Arbitrator, shall be borne by the parties as the Arbitrator may determine. Either party may apply to any court which has jurisdiction for an order confirming the award or commence legal proceedings to sue on the award. Except as provided below, any right of either party to judicial action on any matter subject to arbitration hereunder is hereby waived, except suit to enforce the arbitration award.
    4. Notwithstanding the above and the arbitration provided for herein, actions initiated or maintained by either party for injunctive relief, whether mandatory or prohibitory or similar relief in equity are not subject to arbitration and may be brought by either party in any court which has jurisdiction. Actions may also be initiated or maintained by either party where the same is relevant or necessary for such party to obtain or secure any interlocutory or interim relief, including but not limited to proceedings for detention, custody or preservation of any property.
  20. Governing Law
    1. These Terms shall be construed and its performance governed in accordance with the law of the Republic of Singapore.

Eye Protec Pte. Ltd. Policy
Version 2016—Effective 1st Octorber 2016

Privacy Policies

This Privacy Policy governs our mobile application supplied to you at www.eyeprotec.com and any associated software (collectively, the “App”) as owned and operated by EyeProtec. For the purpose of this Privacy Policy, “EyeProtec”, “we”, “our” or “us” shall refer to Eye Protec Pte. Ltd.

By accessing and using any part of the App, you shall be deemed to have accepted to be legally bound by the terms of this Privacy Policy without limitation or qualification. If you do not agree to the terms of this Privacy Policy, please do not access or use the App. Any continued access or use of the App (whether this time or in future) will imply that you have accepted the terms of this Privacy Policy.

Your privacy is very important to us and we are committed to maintaining your trust. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of your personal information.

  1. Collection, Use and Disclosure of Personal Information
    • We collect personal information when you voluntarily provide such information to us, such as when you register to become a user and for access on the App, or post or share any content on the App when using the Services. This information includes but is not limited to, name, email address, personal mobile number, photograph or image and personal descriptors such as height, weight and facial features. Personal information can also be provided when you contact us with queries or provide feedback to us on the App and the Services, or respond to queries from us. Where you have provided the personal information of another person in relation to the Missing Person Alert, you represent and warrant that you have the authority to do so and are fully responsible for the same.
    • By providing the personal information to us, whether or not through the App, you consent to our collection, use and disclosure of the personal information in accordance with this Privacy Policy.
    • We may collect, use and/or disclose the personal information for the following purposes:
      • a) setting up your account and profile on the App;
      • b) to provide and improve our services, including informing you of any change or updates in our services;
      • c) for targeted online marketing;
      • d) for accounting, billing and verification purposes;
      • e) to contact you regarding any complaints, feedback, queries, requests, claims or disputes;
      • f) handling any issues which have come to our attention;
      • g) to facilitate investigations into any suspicious or illegal activity on the App;
      • h) for internal administrative and management purposes;
      • i) where required by any act, statute, law, or regulation, rules, directives, or by the order of a government authority or a court or tribunal of competent jurisdiction;
      • j) such other purposes consented by you for which your personal information is collected;
      • k) any other purpose reasonably related to the aforesaid.
    • We may disclose the personal information to our partners, agents or affiliates whom we have engaged to provide our services, to maintain this App or to protect the security or integrity of this App and our databases. We may also provide the personal information to other users of the App and third parties such as the local authorities for the purposes of the Services. We will use commercially reasonable efforts to ensure that such partners, agents, affiliates, users or other third parties do not use your personal information for a purpose other than the purposes for which the personal information was originally given.
    • As we rely on the personal information to provide our services to you, you agree to ensure that the information provided by you is accurate, complete and up to date.
  2. Confidentiality
    • Save where expressly provided herein, we will not to reveal to any person, firm or company any which may come to our knowledge hereunder and shall keep with complete secrecy the personal information provided by you and shall not use or attempt to use any such personal information in any manner without your permission. These restrictions shall cease to apply to information or knowledge which may come into the public domain other than as a result of any act or breach of this Privacy Policy by us.
  3. Changing or Deleting Your Information
    • You may review and change your personal information in your account settings. We will not be responsible for any modification of your personal information specified in your account.
    • We will only retain your personal information as long as necessary for the fulfilment of the purposes stated in this Privacy Policy and any applicable terms and conditions.
  4. Security of Your Personal Information
    • Your account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.
    • You should also take appropriate keep your information, software and equipment secure. This includes clearing your cache before and after using any services on the App.
    • Where appropriate, we will take reasonable security safeguards to protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Unfortunately the sending of information via the internet is not completely secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, and you send such information at your own risk. We do not accept liability for the security, authenticity, integrity or confidentiality of any transaction and other communications made through the App.
    • Internet communications may be susceptible to interference or interception by third parties. Despite our best efforts, we make no warranties that the App is free of viruses or other unauthorised software.
  5. Applicable Law
    • This Privacy Policy is governed by, and construed in accordance with, the laws of the Republic of Singapore.
  6. Modification
    • The terms of this Privacy Policy may be revised, changed and updated from time to time, without notice to you. All changes will be posted on this page, and your continued access or use of the App after such changes have been posted will constitute your agreement to the modified Privacy Policy and all of the changes. We therefore encourage you to read this Privacy Policy each time you visit this App
  7. Contacts
    • If you have any comments, concerns or questions about this Privacy Policy, our policies and practices, please contact us at admin@eyeprotec.com or via the chat service of our website www.eyeprotec.com.
  8. General Terms of use
    • By accessing or using the App, you are deemed to have also accepted our General Terms of Use at www.eyeprotec.com

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